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Citations per year
Duplicate citations
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Cited by
All
Since 2019
Citations
16
13
h-index
2
2
i10-index
1
1
0
4
2
2016
2017
2018
2019
2020
2021
2022
2023
1
2
3
1
3
4
2
Co-authors
Joanne Oud
Librarian, Wilfrid Laurier University
Verified email at wlu.ca
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Peter Genzinger
Librarian
Verified email at wlu.ca
Citation accuracy
quotation accuracy
geospatial data citation
instruction
information literacy
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Cited by
Year
Aiming for service excellence: Implementing a plan for customer service quality at a blended service desk
J Oud, P Genzinger
Journal of Access Services 13 (2), 112-130
, 2016
14
2016
Giving Credit: How Well Do Librarians Cite and Quote Their Sources?
P Genzinger, D Wills
Reference and User Services Quarterly 57 (1), 30-41
, 2017
2
2017
LIBRARY PUBLIC SERVICE REVIEW REPORT
P Genzinger, J Hendry, P Metzger, J Oud, J Schnurr, J Squire
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Joanne OudLibrarian, Wilfrid Laurier UniversityVerified email at wlu.ca
Joanne OudLibrarian, Wilfrid Laurier UniversityVerified email at wlu.ca