| Lessons learned from methodological triangulation in management research EP Jack, AS Raturi Management research news 29 (6), 345-357, 2006 | 470 | 2006 |
| Sources of volume flexibility and their impact on performance EP Jack, A Raturi Journal of operations management 20 (5), 519-548, 2002 | 354 | 2002 |
| A taxonomic review of supply chain management research R Ganeshan, E Jack, MJ Magazine, P Stephens Quantitative models for supply chain management, 839-879, 1999 | 311 | 1999 |
| Reverse logistics capabilities: antecedents and cost savings EP Jack, TL Powers, L Skinner International Journal of Physical Distribution & Logistics Management 40 (3 …, 2010 | 269 | 2010 |
| Validating key results linkages in the Baldrige performance excellence model JR Evans, EP Jack Quality Management Journal 10 (2), 7-24, 2003 | 212 | 2003 |
| A review and synthesis of demand management, capacity management and performance in health‐care services EP Jack, TL Powers International Journal of Management Reviews 11 (2), 149-174, 2009 | 155 | 2009 |
| The influence of cognitive dissonance on retail product returns TL Powers, EP Jack Psychology & marketing 30 (8), 724-735, 2013 | 137 | 2013 |
| Volume flexible strategies in health services: a research framework EP Jack, TL Powers Production and Operations Management 13 (3), 230-244, 2004 | 118 | 2004 |
| Operational challenges in the call center industry: a case study and resource‐based framework EP Jack, TA Bedics, CE McCary Managing Service Quality: An International Journal 16 (5), 477-500, 2006 | 116 | 2006 |
| Measuring and comparing volume flexibility in the capital goods industry EP Jack, AS Raturi Production and operations management 12 (4), 480-501, 2003 | 75 | 2003 |
| Understanding the causes of retail product returns TL Powers, EP Jack International Journal of Retail & Distribution Management 43 (12), 1182-1202, 2015 | 64 | 2015 |
| Managing strategic supplier relationships: antecedents and outcomes EP Jack, TL Powers Journal of Business & Industrial Marketing 30 (2), 129-138, 2015 | 60 | 2015 |
| An integrative summary of doctoral dissertation research in quality management EP Jack, PR Stephens, JR Evans Production and Operations management 10 (4), 363-382, 2001 | 41 | 2001 |
| Using volume flexible strategies to improve customer satisfaction and performance in health care services TL Powers, EP Jack Journal of Services Marketing 22 (3), 188-197, 2008 | 40 | 2008 |
| Shopping behaviour and satisfaction outcomes EP Jack, TL Powers Journal of Marketing Management 29 (13-14), 1609-1630, 2013 | 39 | 2013 |
| Concrescent conversation environment, psychological safety, and team effectiveness: Examining a mediation model OH Akan, EP Jack, A Mehta Team Performance Management: An International Journal 26 (1/2), 29-51, 2020 | 36 | 2020 |
| Managerial perceptions on volume flexible strategies and performance in health care services EP Jack, TL Powers Management research news 29 (5), 228-241, 2006 | 33 | 2006 |
| Creating a volume-flexible firm AS Raturi, EP Jack Business Horizons 47 (6), 69-78, 2004 | 24 | 2004 |
| Engaging remote employees: The moderating role of “remote” status in determining employee information security policy awareness AC Johnston, B Wech, E Jack Journal of Organizational and End User Computing (JOEUC) 25 (1), 1-23, 2013 | 19 | 2013 |
| Reigning in the remote employee: Applying social learning theory to explain information security policy compliance attitudes AC Johnston, B Wech, E Jack, M Beavers | 18 | 2010 |
Thomas L PowersUniversity of Alabama at BirminghamVerified email at uab.edu
