Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions: Evidence from Finland T Rintamäki, A Kanto, H Kuusela, MT Spence International Journal of retail & distribution Management 34 (1), 6-24, 2006 | 900 | 2006 |
Identifying competitive customer value propositions in retailing T Rintamäki, H Kuusela, L Mitronen Managing Service Quality: An International Journal 17 (6), 621-634, 2007 | 612 | 2007 |
Arvoa tuottava asiointikokemus: hyödyt ja uhraukset henkilökohtaisen ja sähköisen asioinnin kehittämisessä H Kuusela, T Rintamäki Tampere University Press, 2002 | 216 | 2002 |
From perceptions to propositions: Profiling customer value across retail contexts T Rintamäki, K Kirves Journal of Retailing and Consumer Services 37, 159-167, 2017 | 137 | 2017 |
The role of personality and motivation on key account manager job performance T Mahlamäki, T Rintamäki, E Rajah Industrial Marketing Management 83, 174-184, 2019 | 108 | 2019 |
A customer value perspective to service experiences in restaurants M Yrjölä, T Rintamäki, H Saarijärvi, J Joensuu, G Kulkarni Journal of Retailing and Consumer Services 51, 91-101, 2019 | 95 | 2019 |
An integrative framework for managing customer value propositions T Rintamäki, H Saarijärvi Journal of Business Research 134, 754-764, 2021 | 62 | 2021 |
Consumer-to-consumer e-commerce: outcomes and implications M Yrjölä, T Rintamäki, H Saarijärvi, J Joensuu The International Review of Retail, Distribution and Consumer Research 27 (3 …, 2017 | 60 | 2017 |
Consumer cooperatives: Uncovering the value potential of customer ownership A Talonen, I Jussila, H Saarijärvi, T Rintamäki AMS review 6, 142-156, 2016 | 59 | 2016 |
One person’s trash is another person’s treasure: Profiling consumer-to-consumer e-commerce in Facebook H Saarijärvi, J Joensuu, T Rintamaki, M Yrjölä International Journal of Retail & Distribution Management 46 (11/12), 1092-1107, 2018 | 37 | 2018 |
Managing customer value in retailing–An integrative perspective T Rintamäki Tampere University Press, 2016 | 36 | 2016 |
Customers' perceptions of returning items purchased online: planned versus unplanned product returners T Rintamäki, MT Spence, H Saarijärvi, J Joensuu, M Yrjölä International Journal of Physical Distribution & Logistics Management 51 (4 …, 2021 | 29 | 2021 |
Unlocking the transformative potential of customer data in retailing H Saarijärvi, H Kuusela, PK Kannan, G Kulkarni, T Rintamäki The International Review of Retail, Distribution and Consumer Research 26 (3 …, 2016 | 29 | 2016 |
Facilitating customers' post‐purchase food retail experiences H Saarijärvi, H Kuusela, T Rintamäki British Food Journal 115 (5), 653-665, 2013 | 26 | 2013 |
Arvopohjainen toimintalogiikka julkisen sektorin palvelujen ohjausjärjestelmissä L Mitronen, T Rintamäki Julkisen ja yksityisen rajalla: julkisen palvelun muutos, 2012 | 22 | 2012 |
Investment service providers gaining competitive advantage by focusing on consumers’ varying investment goals P Puustinen, H Kuusela, T Rintamäki Journal of Financial Services Marketing 17, 191-205, 2012 | 17 | 2012 |
Palveluajattelun murros-näkymiä uudistuvaan palveluun T Rintamäki, P Tienhaara Tampere University Press, 2014 | 16 | 2014 |
Leading change: A customer value framework M Yrjölä, H Kuusela, E Närvänen, T Rintamäki, H Saarijärvi Leading change in a complex world: Transdisciplinary perspectives, 2019 | 14 | 2019 |
Value orchestration platform: model and strategies K Kijima, T Rintamki, L Mitronen annual conference of Japan Society for Management Information, 2014 | 14 | 2014 |
Customer value in the sharing economy platform: the Airbnb case HN Nguyen, T Rintamäki, H Saarijärvi Collaborative value co-creation in the platform economy, 225-246, 2018 | 12 | 2018 |