David Solnet
David Solnet
Associate Professor / Program Leader for online Master of Leadership in Service Innovation
Verified email at uq.edu.au - Homepage
Cited by
Cited by
Understanding Generation Y and their use of social media: a review and research agenda
L Aksoy, A Van Riel, J Kandampully, RN Bolton, A Parasuraman, ...
Journal of service management, 2013
Generation Y as hospitality employees: Framing a research agenda
D Solnet, A Hood
Journal of hospitality and tourism management 15 (1), 59-68, 2008
Exploring consumer perceptions of green restaurants in the US
F Schubert, J Kandampully, D Solnet, A Kralj
Tourism and Hospitality Research 10 (4), 286-300, 2010
Generation Y employees: An examination of work attitude differences
D Solnet, A Kralj, J Kandampully
Journal of Applied Management and Entrepreneurship 17 (3), 36, 2012
Thinking job embeddedness not turnover: Towards a better understanding of frontline hotel worker retention
RNS Robinson, A Kralj, DJ Solnet, E Goh, V Callan
International Journal of Hospitality Management 36, 101-109, 2014
Hotel restaurant dining: The relationship between perceived value and intention to purchase
AS Ashton, N Scott, D Solnet, N Breakey
Tourism and Hospitality Research 10 (3), 206-218, 2010
Tourism workforce research: A review, taxonomy and agenda
T Baum, A Kralj, RNS Robinson, DJ Solnet
Annals of Tourism Research 60, 1-22, 2016
An industry partnerships approach to tourism education
D Solnet, R Robinson, C Cooper
Journal of Hospitality, Leisure, Sport and Tourism Education 6 (1), 66-70, 2007
Introducing employee social identification to customer satisfaction research
D Solnet
Managing Service Quality: An International Journal, 2006
Service climate and customer satisfaction in a casino hotel: An exploratory case study
A Kralj, D Solnet
International Journal of Hospitality Management 29 (4), 711-719, 2010
Pay for performance and work attitudes: The mediating role of employee–organization service value congruence
FFT Chiang, TA Birtch
International Journal of Hospitality Management 29 (4), 632-640, 2010
360 degrees of pressure: The changing role of the HR professional in the hospitality industry
D Solnet, A Kralj, T Baum
Journal of Hospitality & Tourism Research 39 (2), 271-292, 2015
How some service firms have become part of “service excellence” folklore
D Solnet, J Kandampully
Managing Service Quality: An International Journal, 2008
Legends of service excellence: The habits of seven highly effective hospitality companies
D Solnet, J Kandampully, A Kralj
Journal of Hospitality Marketing & Management 19 (8), 889-908, 2010
Service research in the hospitality literature: insights from a systematic review
J Kandampully, BW Keating, BC Kim, AS Mattila, D Solnet
Cornell Hospitality Quarterly 55 (3), 287-299, 2014
An untapped gold mine? Exploring the potential of market basket analysis to grow hotel revenue
D Solnet, Y Boztug, S Dolnicar
International Journal of Hospitality Management 56, 119-125, 2016
Human resource practices system differentiation: A hotel industry study
R Ahmad, D Solnet, N Scott
Journal of Hospitality and Tourism Management 17 (1), 72-82, 2010
Decline and turnaround: a literature review and proposed research agenda for the hotel sector
DJ Solnet, N Paulsen, C Cooper
Current Issues in Tourism 13 (2), 139-159, 2010
Employee–customer linkages: a social identification perspective in a hotel industry context
D Solnet
Journal of Hospitality and Tourism Management 14 (2), 129-143, 2007
Generational differences in work attitudes: Evidence from the hospitality industry
D Solnet, A Kralj
Hospitality Review 29 (2), 3, 2011
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