| The perfect solution for detecting sarcasm in tweets# not CC Liebrecht, FA Kunneman, APJ van Den Bosch New Brunswick, NJ: ACL, 2013 | 304 | 2013 |
| Signaling sarcasm: From hyperbole to hashtag F Kunneman, C Liebrecht, M Van Mulken, A Van den Bosch Information Processing & Management 51 (4), 500-509, 2015 | 167 | 2015 |
| The relative power of negativity: the influence of language intensity on perceived strength C Liebrecht, L Hustinx, M Van Mulken Journal of Language and Social Psychology 38 (2), 170-193, 2019 | 75 | 2019 |
| Creating humanlike chatbots: what chatbot developers could learn from webcare employees in adopting a conversational human voice C Liebrecht, C van Hooijdonk Chatbot Research and Design: Third International Workshop, CONVERSATIONS …, 2020 | 73 | 2020 |
| Too informal? How a chatbot’s communication style affects brand attitude and quality of interaction C Liebrecht, L Sander, C Van Hooijdonk Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020 …, 2021 | 71 | 2021 |
| Linguistic elements of conversational human voice in online brand communication: Manipulations and perceptions C Liebrecht, C Tsaousi, C van Hooijdonk Journal of Business Research 132, 124-135, 2021 | 59 | 2021 |
| Does Facebook use predict college students’ social capital? A replication of Ellison, Steinfield, and Lampe’s (2007) study using the original and more recent measures of … MMP Vanden Abeele, ML Antheunis, MMH Pollmann, AP Schouten, ... Communication Studies 69 (3), 272-282, 2018 | 49 | 2018 |
| The (un) predictability of emotional hashtags in twitter FA Kunneman, CC Liebrecht, APJ van den Bosch [Sl]: Association for Computational Linguistics, 2014 | 41 | 2014 |
| Menselijke chatbots: een zegen voor online klantcontact? Het effect van conversational human voice door chatbots op social presence en merkattitude C Liebrecht, E van der Weegen Tijdschrift voor Communicatiewetenschap 47 (3), 2019 | 30 | 2019 |
| “Wat vervelend dat de fiets niet is opgeruimd! Heb je een zaaknummer voor mij?^ EK” Conversational human voice in webcare van Nederlandse gemeenten C van Hooijdonk, C Liebrecht Tijdschrift voor Taalbeheersing 40 (1), 45-81, 2018 | 27 | 2018 |
| Sorry but no sorry: The use and effects of apologies in airline webcare responses to NeWOM messages of flight passengers C van Hooijdonk, C Liebrecht Discourse, Context & Media 40, 100442, 2021 | 24 | 2021 |
| Chatbots in the tourism industry: The effects of communication style and brand familiarity on social presence and brand attitude C Van Hooijdonk Adjunct Proceedings of the 29th ACM Conference on User Modeling, Adaptation …, 2021 | 22 | 2021 |
| Intens krachtig. Stilistische intensiveerders in evaluatieve teksten CC Liebrecht sl: sn, 2015 | 18 | 2015 |
| I need a CAVAA: How conversational agent voting advice applications (CAVAAs) affect users' political knowledge and tool experience N Kamoen, C Liebrecht Frontiers in Artificial Intelligence 5, 835505, 2022 | 14 | 2022 |
| Conversational agent voting advice applications: a comparison between a structured, semi-structured, and non-structured chatbot design for communicating with voters about … N Kamoen, T McCartan, C Liebrecht International Workshop on Chatbot Research and Design, 160-175, 2021 | 14 | 2021 |
| Doelstellingen behalen met contentmarketing C Liebrecht Swocc, 2015 | 14 | 2015 |
| Contentmarketing op sociaalnetwerksites: Een onderzoek naar gedrag en motivaties van consumenten M Antheunis, J van Kaam, C Liebrecht, G van Noort Tijdschrift voor Communicatiewetenschap 44 (4), 2016 | 13 | 2016 |
| Responding to online complaints in webcare by public organizations: the impact on continuance intention and reputation S Jacobs, C Liebrecht Journal of Communication Management 27 (1), 1-20, 2023 | 11 | 2023 |
| Krachtige taal: Een literatuurstudie naar taalintensivering in vier onderzoeksvelden C Liebrecht, L Hustinx, M van Mulken, PJ Schellens Tijdschrift voor Taalbeheersing 38 (1), 57-79, 2016 | 10 | 2016 |
| A framework and content analysis of social cues in the introductions of customer service chatbots C van Hooijdonk, G Martijn, C Liebrecht International Workshop on Chatbot Research and Design, 118-133, 2022 | 8 | 2022 |
