A process-oriented perspective on customer relationship management and organizational performance: An empirical investigation A Keramati, H Mehrabi, N Mojir Industrial Marketing Management 39 (7), 1170-1185, 2010 | 293 | 2010 |
Ambidextrous marketing capabilities and performance: How and when entrepreneurial orientation makes a difference H Mehrabi, N Coviello, C Ranaweera Industrial Marketing Management 77, 129-142, 2019 | 95 | 2019 |
When is top management team heterogeneity beneficial for product exploration? Understanding the role of institutional pressures H Mehrabi, N Coviello, C Ranaweera Journal of Business Research 132, 775-786, 2021 | 41 | 2021 |
The role of human, organization and technology in building competitive advantage with CRM: The case of iranian internet service industry A Keramati, H Mehrabi, M Mousakhani Industrial Informatics, 2008. INDIN 2008. 6th IEEE International Conference …, 2008 | 20 | 2008 |
Prioritizing Investment in CRM Resources to Improve Performance: An Empirical Investigation A Keramati, N Mojir, H Mehrabi Information Management and Engineering, 2009. ICIME'09. International …, 2009 | 16 | 2009 |
Customer relationship management and performance, a resource-based view of Iranian internet service industry A Keramati, H Mehrabi, N Mojir, M Mousakhani International Journal of Electronic Customer Relationship Management 3 (2 …, 2009 | 9 | 2009 |
Developing customer analytics capability in firms of different ages: examining the complementarity of outside-in and inside-out resources H Mehrabi, YK Chen, A Keramati Industrial Marketing Management, 2024 | 1 | 2024 |
The architecture of marketing leadership: how different structures of marketing presence in the top management team drive new product performance H Mehrabi, Y Chen, C Ranaweera Marketing Intelligence & Planning, 2024 | | 2024 |
Grow global: key performance drivers of Canadian technology firms N Coviello, H Mehrabi, YK Chen Lazaridis Institute for the Management of Technology Enterprises, 2018 | | 2018 |
TWO ESSAYS ON MARKETING CAPABILITIES H Mehrabi Wilfrid Laurier University, 2017 | | 2017 |