| Building real-world meeting summarization systems using large language models: A practical perspective MTR Laskar, XY Fu, C Chen, SB Tn arXiv preprint arXiv:2310.19233, 2023 | 20 | 2023 |
| BLINK with Elasticsearch for efficient entity linking in business conversations MTR Laskar, C Chen, A Martsinovich, J Johnston, XY Fu, SB Tn, ... arXiv preprint arXiv:2205.04438, 2022 | 18 | 2022 |
| An auto encoder-based dimensionality reduction technique for efficient entity linking in business phone conversations MTR Laskar, C Chen, J Johnston, XY Fu, S Bhushan TN, S Corston-Oliver Proceedings of the 45th International ACM SIGIR Conference on Research and …, 2022 | 14 | 2022 |
| Improving punctuation restoration for speech transcripts via external data XY Fu, C Chen, MTR Laskar, SB TN, S Corston-Oliver arXiv preprint arXiv:2110.00560, 2021 | 12 | 2021 |
| Entity-level sentiment analysis in contact center telephone conversations XY Fu, C Chen, MTR Laskar, S Gardiner, P Hiranandani, SB Tn arXiv preprint arXiv:2210.13401, 2022 | 10 | 2022 |
| Tiny Titans: Can Smaller Large Language Models Punch Above Their Weight in the Real World for Meeting Summarization? XY Fu, MTR Laskar, E Khasanova, C Chen, SB TN arXiv preprint arXiv:2402.00841, 2024 | 9 | 2024 |
| Improving named entity recognition in telephone conversations via effective active learning with human in the loop MTR Laskar, C Chen, X Fu, SB Tn arXiv preprint arXiv:2211.01354, 2022 | 6 | 2022 |
| An effective, performant named entity recognition system for noisy business telephone conversation transcripts XY Fu, C Chen, MTR Laskar, SB Tn, S Corston-Oliver arXiv preprint arXiv:2209.13736, 2022 | 6 | 2022 |
| Developing a production system for Purpose of Call detection in business phone conversations E Khasanova, P Hiranandani, S Gardiner, C Chen, XY Fu, ... arXiv preprint arXiv:2205.06904, 2022 | 4 | 2022 |
| AI coach assist: An automated approach for call recommendation in contact centers for agent coaching MTR Laskar, C Chen, XY Fu, M Azizi, S Bhushan, S Corston-Oliver arXiv preprint arXiv:2305.17619, 2023 | 3 | 2023 |
| Are Large Language Models Reliable Judges? A Study on the Factuality Evaluation Capabilities of LLMs XY Fu, MTR Laskar, C Chen, SB TN arXiv preprint arXiv:2311.00681, 2023 | 2 | 2023 |
| Query-OPT: Optimizing Inference of Large Language Models via Multi-Query Instructions in Meeting Summarization MTR Laskar, E Khasanova, XY Fu, C Chen, SB TN arXiv preprint arXiv:2403.00067, 2024 | | 2024 |
