| Do satisfied customers buy more? Examining moderating influences in a retailing context K Seiders, GB Voss, D Grewal, AL Godfrey Journal of marketing 69 (4), 26-43, 2005 | 1521 | 2005 |
| SERVCON: development and validation of a multidimensional service convenience scale K Seiders, GB Voss, AL Godfrey, D Grewal Journal of the academy of Marketing Science 35, 144-156, 2007 | 766 | 2007 |
| How complementarity and substitution alter the customer satisfaction–repurchase link GB Voss, A Godfrey, K Seiders Journal of Marketing 74 (6), 111-127, 2010 | 260 | 2010 |
| Enough is enough! The fine line in executing multichannel relational communication A Godfrey, K Seiders, GB Voss Journal of Marketing 75 (4), 94-109, 2011 | 240 | 2011 |
| Motivating customers to adhere to expert advice in professional services: a medical service context K Seiders, AG Flynn, LL Berry, KL Haws Journal of Service Research 18 (1), 39-58, 2015 | 126 | 2015 |
| Physician counseling of overweight patients about preventive health behaviors LL Berry, AG Flynn, K Seiders, KL Haws, SQ Quach American journal of preventive medicine 46 (3), 297-302, 2014 | 18 | 2014 |
| Tell us again, how satisfied are you? The influence of recurring posttransaction surveys on purchase behavior AG Flynn, LC Salisbury, K Seiders Journal of Service Research 20 (3), 292-305, 2017 | 13 | 2017 |
| How industries use direct-to-public persuasion in policy conflicts: Asymmetries in public voting responses K Seiders, AG Flynn, GY Nenkov Journal of Marketing 86 (2), 126-146, 2022 | 11 | 2022 |
| Do satisfied customers buy more? Examining moderating influences in a retailing context K Seiders, GB Voss, D Grewal, AL Godfrey International Retail and Marketing Review 8 (1), 38-60, 2012 | 8 | 2012 |
| Do satisfied customers always buy more? The roles of satiation and habituation in customer repurchase G Voss, A Godfrey, K Seiders Marketing Science Institute Working Paper Series 2010, 10-101, 2010 | 5 | 2010 |
| A product segmentation approach and its relationship to customer segmentation approaches and recommendation system approaches AL Godfrey The University of Texas at Austin, 2007 | 5 | 2007 |
| When Is Enough Enough? BALANCING ON THE FINE LINE IN MULTICHANNEL MARKETING COMMUNICATIONS AG Flynn, K Seiders, GB Voss NIM Marketing Intelligence Review 4 (2), 8, 2012 | 3 | 2012 |
| Identifying Customer-Centric, Cross-Category Product Groups: A Product Segmentation Approach and its Relationship to Customer Segmentation Approaches A Godfrey, L McAlister, M Saar-Tsechansky working paper, Marketing Department, The University of Texas at Austin, 2007 | 1 | 2007 |
| A product segmentation model and its relationship to customer segmentation models A Godfrey, L McAlister, M Saar-Tsechansky Ph. D. dissertation, McCombs School of Business, Univ. of Texas at Austin …, 2006 | 1 | 2006 |
