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MK Brohman
MK Brohman
Associate Professor of Information Systems, Queen's University
Verified email at queensu.ca - Homepage
Title
Cited by
Cited by
Year
Net‐based customer service systems: evolution and revolution in web site functionalities
G Piccoli, MK Brohman, RT Watson, A Parasuraman
Decision Sciences 35 (3), 423-455, 2004
2352004
Information systems control: A review and framework for emerging information systems processes
WA Cram, K Brohman, RB Gallupe
Journal of the Association for Information Systems 17 (4), 2, 2016
1422016
Data completeness: A key to effective net-based customer service systems
MK Brohman, RT Watson, G Piccoli, A Parasurama
Communications of the ACM 46 (6), 47-51, 2003
1402003
A design theory approach to building strategic network‐based customer service systems
MK Brohman, G Piccoli, P Martin, F Zulkernine, A Parasuraman, ...
Decision Sciences 40 (3), 403-430, 2009
942009
Controlling information systems development: a new typology for an evolving field
WA Cram, MK Brohman
Information Systems Journal 23 (2), 137-154, 2013
562013
Process completeness: Strategies for aligning service systems with customers’ service needs
G Piccoli, MK Brohman, RT Watson, A Parasuraman
Business Horizons 52 (4), 367-376, 2009
512009
Hitting a moving target: A process model of information systems control change
WA Cram, MK Brohman, RB Gallupe
Information Systems Journal 26 (3), 195-226, 2016
502016
Information systems control alignment: Complementary and conflicting systems development controls
WA Cram, MK Brohman, YE Chan, RB Gallupe
Information & Management 53 (2), 183-196, 2016
492016
The business intelligence value chain: Data-driven decision support in a data warehouse environment: An exploratory study
MK Brohman, M Parent, MR Pearce, M Wade
Proceedings of the 33rd Annual Hawaii International Conference on System …, 2000
392000
Addressing the control challenges of the enterprise architecture process
WA Cram, MK Brohman, RB Gallupe
Journal of Information Systems 29 (2), 161-182, 2015
272015
Customer-managed interactions: A new paradigm for firm-customer relationships
RT Watson, G Piccoli, MK Brohman, A Parasuraman
MIS Quarterly Executive 4 (2), 6, 2008
202008
Knowledge creation opportunities in the data mining process
MK Brohman
Proceedings of the 39th Annual Hawaii International Conference on System …, 2006
182006
Outsourcing opportunities for data warehousing business usage
D Preston, K Brohman
Logistics Information Management 15 (3), 204-211, 2002
182002
Beyond modes: A new typology of ISD control
WA Cram, MK Brohman
112010
Project Leadership
B Cross, M Brohman
CRC Press, 2014
82014
The IS leadership research center at the University of Georgia
RT Watson, MK Brohman
International journal of information management 23 (2), 155-162, 2003
82003
Gaining insight from the data warehouse: the competence maturity model
MK Brohman, M Parent
Proceedings of the 34th Annual Hawaii International Conference on System …, 2001
72001
Riverbank Financial: changing the role of information technology
MK Brohman, DG Copeland
Journal of Information Technology 14 (3), 287-293, 1999
71999
Co-creation of value in digital ecosystems: A conceptual framework
BS Negi, MK Brohman
2015 Americas Conference on Information Systems, AMCIS, 2015
52015
NCSS process completeness: Construct development and preliminary validation
MK Brohman, RT Watson, G Piccoli, A Parasuraman
Proceedings of the 38th Annual Hawaii International Conference on System …, 2005
52005
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