Gregg G. Van Ryzin
Gregg G. Van Ryzin
Professor of Public Affairs and Administration, Rutgers University
Verified email at rutgers.edu - Homepage
Title
Cited by
Cited by
Year
Research methods in practice: Strategies for description and causation
DK Remler, GG Van Ryzin
Sage Publications, 2021
9942021
Citizen attitudes toward transparency in local government
SJ Piotrowski, GG Van Ryzin
The American review of public administration 37 (3), 306-323, 2007
6582007
Expectations, performance, and citizen satisfaction with urban services
GG Van Ryzin
Journal of policy analysis and management 23 (3), 433-448, 2004
3832004
17. The Impact of Legal Counsel on Outcomes for Poor Tenants in New York City’s Housing Court: Results of a Randomized Experiment
C Seron, G Van Ryzin, M Frankel, J Kovath
The Law and Society Reader II, 159-165, 2014
3042014
Drivers and consequences of citizen satisfaction: An application of the American customer satisfaction index model to New York City
GG Van Ryzin, D Muzzio, S Immerwahr, L Gulick, E Martinez
Public Administration Review 64 (3), 331-341, 2004
2992004
Outcomes, process, and trust of civil servants
GG Van Ryzin
Journal of Public Administration Research and Theory 21 (4), 745-760, 2011
2692011
Testing the expectancy disconfirmation model of citizen satisfaction with local government
GG Van Ryzin
Journal of Public Administration Research and Theory 16 (4), 599-611, 2006
2382006
Activating citizens to participate in collective co-production of public services
T Bovaird, GG Van Ryzin, E Loeffler, S Parrado
Journal of Social Policy 44 (1), 1-23, 2015
2372015
Representative bureaucracy in policing: Does it increase perceived legitimacy?
NM Riccucci, GG Van Ryzin, CF Lavena
Journal of public administration research and theory 24 (3), 537-551, 2014
2212014
Correlates of co-production: Evidence from a five-nation survey of citizens
S Parrado, GG Van Ryzin, T Bovaird, E Löffler
International Public Management Journal 16 (1), 85-112, 2013
2082013
Pieces of a puzzle: Linking government performance, citizen satisfaction, and trust
GG Van Ryzin
Public Performance & Management Review 30 (4), 521-535, 2007
1932007
An experimental test of the expectancy‐disconfirmation theory of citizen satisfaction
GG Van Ryzin
Journal of Policy Analysis and Management 32 (3), 597-614, 2013
1582013
Representative bureaucracy: A lever to enhance social equity, coproduction, and democracy
NM Riccucci, GG Van Ryzin
Public Administration Review 77 (1), 21-30, 2017
1552017
Portrait of the social entrepreneur: Statistical evidence from a US panel
GG Van Ryzin, S Grossman, L DiPadova-Stocks, E Bergrud
Voluntas: International Journal of Voluntary and Nonprofit Organizations 20 …, 2009
1472009
The order of questions in a survey on citizen satisfaction with public services: Lessons from a split‐ballot experiment
S Van de Walle, GG Van Ryzin
Public Administration 89 (4), 1436-1450, 2011
1452011
Representative bureaucracy and the willingness to coproduce: An experimental study
NM Riccucci, GG Van Ryzin, H Li
Public Administration Review 76 (1), 121-130, 2016
1352016
Measuring street cleanliness: A comparison of New York City’s scorecard and results from a citizen survey
GG Van Ryzin, S Immerwahr, S Altman
Public Administration Review 68 (2), 295-303, 2008
1352008
Social and political consequences of administrative corruption: A study of public perceptions in Spain
M Villoria, GG Van Ryzin, CF Lavena
Public Administration Review 73 (1), 85-94, 2013
1322013
Importance‐performance analysis of citizen satisfaction surveys
GG Van Ryzin, S Immerwahr
Public Administration 85 (1), 215-226, 2007
1292007
The measurement of overall citizen satisfaction
GG Van Ryzin
Public Performance & Management Review 27 (3), 9-28, 2004
1292004
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