Mina Rohani
Mina Rohani
Adresse e-mail validée de stmarys-ca.edu
Titre
Citée par
Citée par
Année
Consumer resistance: From anti-consumption to revenge
MV Nepomuceno, M Rohani, Y Grégoire
Consumer Perception of Product Risks and Benefits, 345-364, 2017
62017
Organizational Readiness in the Operations Management and Information Systems Disciplines: Concept Review and a Crisp Set Comparative Analysis
N Shahrasbi, M Rohani
Journal of Supply Chain and Operations Management 16 (3), 246-262, 2018
12018
“Big Fish” or “Small Fish”: How Institutional Theory and Resource Dependence Theory Explain Institutional Change in Organizational Field
M Sharifian, N Shahrasbi, M Rohani
Journal of Marketing and Strategic Management 12, 54-67, 2019
2019
The newly empowered consumer
M Rohani
Marketing and Globalization 1, 414 - 419, 2018
2018
Does It Matter Who the Inquirer Is? Comparing the Effect of Direct and Indirect Channels of Communication on Customer Revenge Responses
M Rohani, N Shahrasbi
2018 AMA Winter Academic Conference, 2018
2018
Self-Determination Theory and Customers’ Revenge Behaviors
M Rohani, M Purmehdi, N Shahrasbi
2018 AMA Winter Academic Conference, 2018
2018
Research Insights: Does answering questions change consumer revenge responses?
M Rohani
http://www.servsig.org/wordpress/2016/06/research-insights-does-answering …, 2016
2016
From Revenge to Reconciliation: The Effects of Form and Content of Questionnaires on Customer Desires for Revenge and Reconciliation
M Rohani, Y Grégoire, R Legoux, KN Lemon, JC Chebat
AMA Summer Marketing Educators' Conference, 2015
2015
Does the Form and Content of Questionnaire Matter? The Effects of Pre-formatted Survey vs. Expressive Writing on Customer Revenge Responses
M Rohani, Y Grégoire, R Legoux, KN Lemon
24st Annual Frontiers in Service Conference, 2015
2015
When Questions Change Customer Revenge Responses: Studying the Effects of Form andContent of Questionnaires over Time
M Rohani
HEC Montreal (Canada), 2014
2014
The Effects of Consumer Vulnerability on Service Evaluations and Wellbeing Outcomes
L Anderson, D Mathras, RJ Caselli, DM Kennedy, AL Ostrom
ACR North American Advances, 2013
2013
The Effects of Mere-Measurement and Time on Customer Revenge Process
M Rohani, Y Grégoire, R Legoux, JC Chebat
Association for Consumer Research 41, 202-203, 2013
2013
Does Time Heal Wounds or Does It Fuel the Fire: The Effects of Mere-Measurement and Time on Customer Revenge
M Rohani, Y Gregoire, R Legoux, JC Chebat
Advertising and Consumer Psychology Conference, 2013
2013
Pour Oil on Troubled Water: the Effects of Mere-Measurement and Time on Customer Desire For Revenge
M Rohani, Y Grégoire, R Legoux, JC Chebat
AMA Winter Marketing Educators' Conference, 2013
2013
Customer Coping With Switching Costs: A Cross-Cultural Perspective
M Rohani, N Haj-Salem, JC Chebat
21st Annual Frontiers in Service Conference, 2012
2012
The Role of Emotion Regulation on Customer Behavior Following Double Deviation: a Cross Cultural Perspective
M Rohani, N Haj-Salem, J Chebat
12th International Research Conference in Service Management, 211-222, 2012
2012
Le système ne peut pas réaliser cette opération maintenant. Veuillez réessayer plus tard.
Articles 1–16