| Can chatbots be emotional? Understanding the impact of emojis used by chatbots on consumer relationship perception T Wang, N Papamichail, Karimi, Sahar Academy of Management (AOM) 2024, 2024 | | 2024 |
| Investigating how the role of service robots impacts consumers’ emotional response and behavioural intention T Wang, N Papamichail, Karimi, Sahar THE 53RD ANNUAL CONFERENCE OF THE EUROPEAN MARKETING ACADEMY, 2024 | | 2024 |
| ANALYSING THE INFLUENCE OF EMOJIS ON CONSUMERS’RELATIONSHIP PERCEPTION AND PURCHASE INTENTION T Wang, KN Papamichail, S Karimi Global Marketing Conference, 29-29, 2023 | | 2023 |
| Can a robot be intrusive? An Investigation of the Role of Robots as Service Providers T Wang, N Papamichail, Karimi, Sahar Pre-conference Workshop, Frontiers in Service 2023, 2023 | | 2023 |
| Emojis and decision-making style: The effect of chatbot characteristics on consumer perception T Wang, N Papamichail, Karimi, Sahar British Academy of Management 2022, 2022 | | 2022 |
K.Nadia PapamichailUniversity of ManchesterVerified email at manchester.ac.uk
