| Distinguishing between service relationships and encounters. BA Gutek, AD Bhappu, MA Liao-Troth, B Cherry Journal of applied Psychology 84 (2), 218, 1999 | 539 | 1999 |
| Features of service relationships and encounters BA Gutek, B Cherry, AD Bhappu, S Schneider, L Woolf Work and occupations 27 (3), 319-352, 2000 | 209 | 2000 |
| Achieving service success through relationships and enhanced encounters BA Gutek, M Groth, B Cherry Academy of Management Perspectives 16 (4), 132-144, 2002 | 175 | 2002 |
| Reflections on collaboration: Learning outcomes and information literacy assessment in the business curriculum AM Fiegen, B Cherry, K Watson Reference Services Review 30 (4), 307-318, 2002 | 108 | 2002 |
| Grade expectations: The effects of expectations on fairness and satisfaction perceptions B Cherry, LD Ordóñez, SW Gilliland Journal of Behavioral Decision Making 16 (5), 375-395, 2003 | 89 | 2003 |
| Managing “customers” of selection processes SW Gilliland, B Cherry Managing selection in changing organizations, 158-196, 2000 | 32 | 2000 |
| Entrepreneur as trust-builder: interaction frequency and relationship duration as moderators of the factors of perceived trustworthiness B Cherry International journal of business and globalisation 14 (1), 97-121, 2015 | 29 | 2015 |
| Gender and service delivery BA Gutek, B Cherry, M Groth Handbook of gender and work, 47-68, 1999 | 26 | 1999 |
| From Cyber to E-Mail Incivility: A Psychometric Assessment and Measure Validation Study K McCarthy, R Pillai, B Cherry, M Steigerwald Organization Management Journal, 2019 | 18 | 2019 |
| The antecedents of trust in a manager: The subordinate tells the story of time BW Cherry The University of Arizona, 2000 | 17 | 2000 |
| Humility in social entrepreneurship: A virtuous circle C Ratiu, B Cherry, TR Nielson Emerging research directions in social entrepreneurship, 11-31, 2014 | 10 | 2014 |
| Delivering service in relationships and encounters B GUTEK, A BHAPPU, M LIAO-TROTH, B CHERRY Le management des activités de services: une approche multidisciplinaire …, 1998 | 1 | 1998 |
| 17. Social alliances as catalyzers of CSR programs' impact M. Paola Ometto, Luciana Simion, Catalin Ratiu and B Cherry Handbook on Corporate Governance and Corporate Social Responsibility, 217, 2024 | | 2024 |
| Social alliances as catalyzers of CSR programs' impact MP Ometto, L Simion, C Ratiu, B Cherry Handbook on Corporate Governance and Corporate Social Responsibility, 217-233, 2024 | | 2024 |
| Strategic Coopetition: Balancing Authenticity and Market Focus MP Ometto, S Kotiloglu, BW Cherry Academy of Management Proceedings 2023 (1), 16141, 2023 | | 2023 |
| Sustaining Cameroon’s Exotic Wood Species: A Case Study on Transmogrifying Suboptimal Product Aesthetics into Desired Aesthetics BM Robinson, B Cherry, C Ratiu Proceedings of the International Association for Business and Society 31 …, 2020 | | 2020 |
| Side effects of rivalries: Are fans less likely to help rivals in need? B Cherry | | 2015 |
| Blended startups: Combining IT with social, mobile, instant communities B Cherry 2013 46th Hawaii International Conference on System Sciences, 4277-4285, 2013 | | 2013 |
| PREZI: USING A NON-LINEAR PRESENTATION TOOL IN AN ACADEMIC SETTING C Haertling, B Cherry CROSSING BORDERS IN MARKETING EDUCATION, 53, 2011 | | 2011 |
| Service Work BA Gutek, B Cherry, M Groth The Transformation of Work in the New Economy: Sociological Readings, 381, 2007 | | 2007 |
Anita D. BhappuUniversity of California MercedVerified email at ucmerced.edu
