Dennis Nickson
Dennis Nickson
Professor of Service Work and Employment, University of Strathclyde
Verified email at - Homepage
Cited by
Cited by
The labour of aesthetics and the aesthetics of organization
A Witz, C Warhurst, D Nickson
The Aesthetic Turn in Management, 89-110, 2017
Human resource management for hospitality, tourism and events
D Nickson
Routledge, 2013
Employee experience of aesthetic labour in retail and hospitality
C Warhurst, D Nickson
Work, employment and society 21 (1), 103-120, 2007
Aesthetic labour in interactive service work: some case study evidence from the ‘new’Glasgow
C Warhurst, D Nickson, A Witz, A Marie Cullen
Service Industries Journal 20 (3), 1-18, 2000
The importance of attitude and appearance in the service encounter in retail and hospitality
D Nickson, C Warhurst, E Dutton
Managing Service Quality: An International Journal 15 (2), 195-208, 2005
‘Who's got the look?’Emotional, aesthetic and sexualized labour in interactive services
C Warhurst, D Nickson
Gender, Work & Organization 16 (3), 385-404, 2009
The importance of being aesthetic: work, employment and service organization
DP Nickson, C Warhurst, A Witz, AM Cullen
Palgrave, 2001
Looking good, sounding right
C Warhurst, D Nickson
Industrial Society, 2001
Soft skills and employability: Evidence from UK retail
D Nickson, C Warhurst, J Commander, SA Hurrell, AM Cullen
Economic and Industrial Democracy 33 (1), 65-84, 2012
Bringing in the excluded? Aesthetic labour, skills and training in the'new'economy
D Nickson, C Warhurst, AM Cullen, A Watt
Journal of Education and Work 16 (2), 185-203, 2003
Lookism: The new frontier of employment discrimination?
C Warhurst, D Van den Broek, R Hall, D Nickson
Journal of Industrial Relations 51 (1), 131-136, 2009
A new labour aristocracy? Aesthetic labour and routine interactive service
C Warhurst, D Nickson
Work, employment and society 21 (4), 785-798, 2007
A job to believe in: Recruitment in the Scottish voluntary sector
D Nickson, C Warhurst, E Dutton, S Hurrell
Human Resource Management Journal 18 (1), 20-35, 2008
What do you think of my ink? Assessing the effects of body art on employment chances
AR Timming, D Nickson, D Re, D Perrett
Human Resource Management 56 (1), 133-149, 2017
Labour process theory: putting the materialism back into the meaning of service work
C Warhurst, P Thompson, DP Nickson
Routledge, 2008
Teaching human resource management in hospitality and tourism: a critique
T Baum, D Nickson
International Journal of Contemporary Hospitality Management 10 (2), 75-79, 1998
Human resource management for hospitality services.
AL Goldsmith, DP Nickson, DH Sloan, RC Wood
More than a feeling: Using hotel room attendants to improve understanding of job quality
A Knox, C Warhurst, D Nickson, E Dutton
The International Journal of Human Resource Management 26 (12), 1547-1567, 2015
Skills, organizational performance and economic activity in the hospitality industry: a literature review
D Nickson, T Baum, E Losekoot, A Morrison, I Frochot
SKOPE. Coventry: Universities of Oxford and Warwick, 2003
Whatever it takes? Managingempowered'employees and the service encounter in an international hotel chain
C Jones, G Taylor, D Nickson
Work, Employment and Society 11 (3), 541-554, 1997
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