Beyond distrust: Getting even and the need for revenge RJ Bies Trust in organizations/Sage, 1996 | 1383 | 1996 |
When customer love turns into lasting hate: The effects of relationship strength and time on customer revenge and avoidance Y Grégoire, TM Tripp, R Legoux Journal of marketing 73 (6), 18-32, 2009 | 1263 | 2009 |
Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations. K Aquino, TM Tripp, RJ Bies Journal of applied psychology 91 (3), 653, 2006 | 1111 | 2006 |
How employees respond to personal offense: the effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. K Aquino, TM Tripp, RJ Bies Journal of applied psychology 86 (1), 52, 2001 | 984 | 2001 |
At the breaking point RJ Bies, TM Tripp, RM Kramer Antisocial behavior in organizations, 18-36, 1997 | 713 | 1997 |
A comprehensive model of customer direct and indirect revenge: Understanding the effects of perceived greed and customer power Y Grégoire, D Laufer, TM Tripp Journal of the Academy of Marketing Science 38, 738-758, 2010 | 686 | 2010 |
Managing social media crises with your customers: The good, the bad, and the ugly Y Grégoire, A Salle, TM Tripp Business horizons 58 (2), 173-182, 2015 | 372 | 2015 |
When do customers offer firms a “second chance” following a double deviation? The impact of inferred firm motives on customer revenge and reconciliation J Joireman, Y Grégoire, B Devezer, TM Tripp Journal of Retailing 89 (3), 315-337, 2013 | 367 | 2013 |
The study of revenge in the workplace: Conceptual, ideological, and empirical issues. RJ Bies, TM Tripp American Psychological Association, 2005 | 364 | 2005 |
A vigilante model of justice: Revenge, reconciliation, forgiveness, and avoidance TM Tripp, RJ Bies, K Aquino Social Justice Research 20, 10-34, 2007 | 324 | 2007 |
Revenge in organizations: The good, the bad, and the ugly. RJ Bies, TM Tripp Elsevier Science/JAI Press, 1998 | 306 | 1998 |
Poetic justice or petty jealousy? The aesthetics of revenge TM Tripp, RJ Bies, K Aquino Organizational behavior and human decision processes 89 (1), 966-984, 2002 | 298 | 2002 |
What's good about revenge? The avenger's perspective. TM Tripp, RJ Bies Elsevier Science/JAI Press, 1997 | 254 | 1997 |
When unhappy customers strike back on the Internet TM Tripp, Y Grégoire MIT Sloan Management Review, 2011 | 253 | 2011 |
An evaluation of dependent variables in experimental negotiation studies: Impasse rates and Pareto efficiency TM Tripp, H Sondak Organizational Behavior and Human Decision Processes 51 (2), 273-295, 1992 | 247 | 1992 |
A passion for justice: The rationality and morality of revenge RJ Bies, TM Tripp Justice in the workplace, 197-208, 2012 | 243 | 2012 |
‘Hot flashes, open wounds RJ Bies, TM Tripp Injustice and the tyranny of its emotions. In SW Gilliland, DD Steiner, & DP …, 2002 | 222 | 2002 |
Two faces of the powerless: Coping with tyranny in organizations RJ Bies, TM Tripp Power and influence in organizations, 203-220, 1998 | 208 | 1998 |
Standing by your organization: The impact of organizational identification and abusive supervision on followers’ perceived cohesion and tendency to gossip S Decoster, J Camps, J Stouten, L Vandevyvere, TM Tripp Journal of business Ethics 118, 623-634, 2013 | 189 | 2013 |
“Righteous” anger and revenge in the workplace: The fantasies, the feuds, the forgiveness TM Tripp, RJ Bies International handbook of anger: Constituent and concomitant biological …, 2009 | 134 | 2009 |