Suivre
Stacey G. Robinson
Stacey G. Robinson
Adresse e-mail validée de cba.ua.edu
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Année
Touch versus tech: When technology functions as a barrier or a benefit to service encounters
M Giebelhausen, SG Robinson, NJ Sirianni, MK Brady
Journal of Marketing 78 (4), 113-124, 2014
3682014
Frontline encounters of the AI kind: An evolved service encounter framework
S Robinson, C Orsingher, L Alkire, A De Keyser, M Giebelhausen, ...
Journal of Business Research 116, 366-376, 2020
1712020
Worth waiting for: increasing satisfaction by making consumers wait
MD Giebelhausen, SG Robinson, JJ Cronin
Journal of the Academy of Marketing Science 39, 889-905, 2011
1372011
Customer delight and work engagement
DC Barnes, JE Collier, S Robinson
Journal of Services Marketing 28 (5), 380-390, 2014
852014
One firm’s loss is another’s gain: capitalizing on other firms’ service failures
AM Allen, MK Brady, SG Robinson, CM Voorhees
Journal of the Academy of Marketing Science 43, 648-662, 2015
782015
Using an old dog for new tricks: A regulatory focus perspective on consumer acceptance of RFID applications
JS Smith, MR Gleim, SG Robinson, WJ Kettinger, SHS Park
Journal of Service Research 17 (1), 85-101, 2014
522014
Less of this one? I'll take it: New insights on the influence of shelf-based scarcity
SG Robinson, MK Brady, KN Lemon, M Giebelhausen
International Journal of Research in Marketing 33 (4), 961-965, 2016
442016
Opportunities and challenges of using biometrics for business: Developing a research agenda
A De Keyser, Y Bart, X Gu, SQ Liu, SG Robinson, PK Kannan
Journal of Business Research 136, 52-62, 2021
342021
When perception isn’t reality: an examination of consumer perceptions of innovation
MR Gleim, SJ Lawson, SG Robinson
Marketing Management Journal 25 (1), 16-26, 2015
182015
Characterizing the orthodontic patient's purchase decision: A novel approach using netnography
JW Pittman, ME Bennett, LD Koroluk, SG Robinson, CL Phillips
American Journal of Orthodontics and Dentofacial Orthopedics 151 (6), 1065-1072, 2017
102017
When does greenwashing work? Consumer perceptions of corporate parent and corporate societal marketing firm affiliation
A Wilson, S Robinson, P Darke
ACR North American Advances, 2010
72010
Shopping, gambling or shambling? Penny auctions
SG Robinson, MD Giebelhausen, J Cotte
Journal of Business Research 66 (9), 1612-1616, 2013
62013
Alkire (née Nasr)
S Robinson, C Orsingher
L., De Keyser, A., Giebelhausen, M., Papmichaeil, KN, Shams, P. and Temerak MS, 2019
42019
Unintended effects of price promotions: Forgoing competitors’ price promotions strengthens incumbent brand loyalty
AB Pratt, SG Robinson, CM Voorhees, J Wang, MD Giebelhausen
Journal of the Academy of Marketing Science 51 (5), 1143-1164, 2023
12023
Shopping+ Gambling= Shambling: the Online Context of Penny Auctions
M Giebelhausen, S Robinson, J Cotte
ACR North American Advances 39, 174-175, 2011
12011
Diminished product inventory: The effects of visible quantity on choice in retail settings
SG Robinson
The Florida State University, 2011
12011
The effect of authoritarianism on satisfaction, behavioral intentions to repurchase, and third party complaining in light of a service failure
E Ramirez, S Robinson, S Lawson
Society for Marketing Advances Proceedings, 286-290, 2008
12008
Examining the Impact of Sponsored Search Results on Choice: An Anchoring Perspective
A Bhattacharya, S Robinson, S Mookherjee, H Blöte
Journal of Interactive Marketing, 10949968231195856, 2023
2023
EXAMINING THE IMPACT OF SPONSORED SEARCH RESULTS ON CHOICE
A Bhattacharya, S Robinson, S Mookherjee, H Blote
Global Marketing Conference, 341-341, 2023
2023
Authentic or Counterfeit Service? A Framework on the Complexity of AI Enabled Service Encounters
C Orsingher, S Robinson, A De Keyser, L Alkier, N Papamichail, P Shams, ...
2019
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