| Motivational bases and emotional labor: Assessing the impact of public service motivation CW Hsieh, K Yang, KJ Fu Public Administration Review 72 (2), 241-251, 2012 | 161 | 2012 |
| Burnout among public service workers: The role of emotional labor requirements and job resources CW Hsieh Review of Public Personnel Administration 34 (4), 379-402, 2014 | 149 | 2014 |
| Consequences of work-related emotions: Analysis of a cross-section of public service workers CW Hsieh, MH Jin, ME Guy The American Review of Public Administration 42 (1), 39-53, 2012 | 140 | 2012 |
| Knowledge sharing motivation in the public sector: the role of public service motivation CA Chen, CW Hsieh International Review of Administrative Sciences 81 (4), 812-832, 2015 | 121 | 2015 |
| Fostering public service motivation through workplace trust: Evidence from public managers in Taiwan CAN CHEN, CW Hsieh, DONYUN CHEN Public Administration 92 (4), 954-973, 2014 | 118 | 2014 |
| Performance outcomes: The relationship between managing the “heart” and managing client satisfaction CW Hsieh, ME Guy Review of Public Personnel Administration 29 (1), 41-57, 2009 | 110 | 2009 |
| Does pursuing external incentives compromise public service motivation? Comparing the effects of job security and high pay CA Chen, CW Hsieh Public Management Review 17 (8), 1190-1213, 2015 | 95 | 2015 |
| Gender representation in the federal workforce: A comparison among groups C Hsieh, E Winslow Review of Public Personnel Administration 26 (3), 276-295, 2006 | 81 | 2006 |
| Self-efficacy as a mediator and moderator between emotional labor and job satisfaction: A case study of public service employees in Taiwan CW Hsieh, JY Hsieh, IYF Huang Public Performance & Management Review 40 (1), 71-96, 2016 | 77 | 2016 |
| A whole-of-nation approach to COVID-19: Taiwan’s National Epidemic Prevention Team CW Hsieh, M Wang, NWM Wong, LK Ho International Political Science Review 42 (3), 300-315, 2021 | 45 | 2021 |
| Can training enhance public employees’ public service motivation? A pretest–posttest design CA Chen, CW Hsieh, DY Chen Review of Public Personnel Administration 41 (1), 194-215, 2021 | 42 | 2021 |
| Public employees’ psychological climates and turnover intention: evidence from Korean central government agencies CS Jung, HS Chan, CW Hsieh Public Management Review 19 (6), 880-904, 2017 | 37 | 2017 |
| Emotional labor and job stress in caring professions: Exploring universalism and particularism in construct and culture S Mastracci, CW Hsieh International Journal of Public Administration 39 (14), 1125-1133, 2016 | 34 | 2016 |
| Incorporating spatial statistics into examining equity in health workforce distribution: an empirical analysis in the Chinese context B Zhu, CW Hsieh, Y Zhang International journal of environmental research and public health 15 (7), 1309, 2018 | 32 | 2018 |
| Emotional labor in public service roles: A model of dramaturgical and dispositional approaches CW Hsieh The Florida State University, 2009 | 26 | 2009 |
| No one can serve two masters: Revisiting the interaction effect of love of money and public service motivation on job satisfaction CW Hsieh Public Performance & Management Review 41 (4), 745-767, 2018 | 24 | 2018 |
| Confucian Values in Public Organizations: Distinctive Efects of Two Interpersonal Norms on Public Employees’ Work Morale CA Chen, CW Hsieh Chinese Public Administration Review 8 (2), 104-119, 2017 | 21 | 2017 |
| Bibliometric mapping of emotional labor studies in public administration CW Hsieh, ME Guy, D Wang Journal of Public and Nonprofit Affairs 5 (3), 240-260, 2019 | 19 | 2019 |
| Addressing the licensed doctor Maldistribution in China: a demand-and-supply perspective B Zhu, CW Hsieh, Y Mao International journal of environmental research and public health 16 (10), 1753, 2019 | 17 | 2019 |
| Crowding prediction on mass rapid transit systems using a weighted bidirectional recurrent neural network R Hu, YC Chiu, CW Hsieh IET Intelligent Transport Systems 14 (3), 196-203, 2020 | 15 | 2020 |
Chung-An ChenAssociate Professor, Nanyang Technological UniversityVerified email at ntu.edu.sg
