| Keeping up with the digital age: How the American Red Cross uses social media to build relationships RL Briones, B Kuch, BF Liu, Y Jin Public relations review 37 (1), 37-43, 2011 | 950 | 2011 |
| Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics’ crisis responses Y Jin, BF Liu, LL Austin Communication research 41 (1), 74-94, 2014 | 585 | 2014 |
| How publics respond to crisis communication strategies: The interplay of information form and source BF Liu, L Austin, Y Jin Public relations review 37 (4), 345-353, 2011 | 486 | 2011 |
| The blog-mediated crisis communication model: Recommendations for responding to influential external blogs Y Jin, BF Liu Journal of public relations research 22 (4), 429-455, 2010 | 323 | 2010 |
| The government communication decision wheel: Toward a public relations model for the public sector BF Liu, JS Horsley Journal of Public Relations Research 19 (4), 377-393, 2007 | 304 | 2007 |
| How organizations framed the 2009 H1N1 pandemic via social and traditional media: Implications for US health communicators BF Liu, S Kim Public relations review 37 (3), 233-244, 2011 | 279 | 2011 |
| Social media use during disasters: How information form and source influence intended behavioral responses BF Liu, JD Fraustino, Y Jin Communication Research 43 (5), 626-646, 2016 | 233 | 2016 |
| Social media use during disasters: a review of the knowledge base and gaps. JD Fraustino, B Liu, Y Jin National Consortium for the Study of Terrorism and Responses to Terrorism …, 2012 | 192 | 2012 |
| Managing turbulence in the blogosphere: Evaluating the blog-mediated crisis communication model with the American Red Cross BF Liu, Y Jin, R Briones, B Kuch Journal of public relations research 24 (4), 353-370, 2012 | 164 | 2012 |
| Beyond image repair: Suggestions for crisis communication theory development BF Liu, JD Fraustino Public Relations Review 40 (3), 543-546, 2014 | 163 | 2014 |
| Are all crises opportunities? A comparison of how corporate and government organizations responded to the 2009 flu pandemic S Kim, BF Liu Journal of public relations research 24 (1), 69-85, 2012 | 159 | 2012 |
| The tendency to tell: Understanding publics' communicative responses to crisis information form and source BF Liu, Y Jin, LL Austin Journal of Public Relations Research 25 (1), 51-67, 2013 | 139 | 2013 |
| How disaster information form, source, type, and prior disaster exposure affect public outcomes: Jumping on the social media bandwagon? BF Liu, JD Fraustino, Y Jin Journal of Applied Communication Research 43 (1), 44-65, 2015 | 128 | 2015 |
| Government and corporate communication practices: Do the differences matter? BF Liu, JS Horsley, AB Levenshus Journal of Applied Communication Research 38 (2), 189-213, 2010 | 126 | 2010 |
| Milling and public warnings MM Wood, DS Mileti, H Bean, BF Liu, J Sutton, S Madden Environment and Behavior 50 (5), 535-566, 2018 | 117 | 2018 |
| The study of mobile public warning messages: A research review and agenda H Bean, J Sutton, BF Liu, S Madden, MM Wood, DS Mileti Review of Communication 15 (1), 60-80, 2015 | 109 | 2015 |
| Distinguishing how elite newspapers and A-list blogs cover crises: Insights for managing crises online BF Liu Public Relations Review 36 (1), 28-34, 2010 | 109 | 2010 |
| President Bush's major post-Katrina speeches: Enhancing image repair discourse theory applied to the public sector BF Liu Public Relations Review 33 (1), 40-48, 2007 | 102 | 2007 |
| Scale development for measuring publics’ emotions in organizational crises Y Jin, BF Liu, D Anagondahalli, L Austin Public Relations Review 40 (3), 509-518, 2014 | 98 | 2014 |
| Overcoming negative media coverage: Does government communication matter? BF Liu, JS Horsley, K Yang Journal of public administration research and theory 22 (3), 597-621, 2012 | 90 | 2012 |
