The role of team-member exchange: Restaurant servers’ emotional intelligence, job performance, and tip size H Oh, J Jang Journal of Human Resources in Hospitality & Tourism 19 (1), 43-61, 2020 | 26 | 2020 |
Service improvisation as a double-edged sword H Oh, J Jang International Journal of Hospitality Management 108, 103367, 2023 | 3 | 2023 |
Will event volunteers’ role ambiguity affect performance? Role of social exchange qualities and gender H Oh, H Jeon, J Choi, J Kellershohn Journal of Quality Assurance in Hospitality & Tourism, doi.org/10.1080 …, 2023 | 1 | 2023 |
Antecedents and consequences of service improvisation in the restaurant context H Oh Kansas State University, 2019 | 1 | 2019 |
Visiting Friends and Relatives Travel: Unveiling Hidden Drivers Behind Festival Attendance and Experience T Griffin, J Kellershohn, HR Oh, N Francis Event Management, 2024 | | 2024 |
The effect of job stress on the quality of life of commercial pilots: Testing the mediating effects of mindfulness and job satisfaction JS Kim, WM Jo, H Oh, Y Feng International Journal of Tourism Research 26 (1), e2638, 2024 | | 2024 |
How Chinese lodging industry handled crisis in post-Covid-19 crisis: An explorative study on crisis management practices and the mediating effects of the organizational factors J Li, Z Lu, H Oh Asia Pacific CHRIE, 540-543, 2021 | | 2021 |
Effect of role ambiguity on event volunteers' job satisfaction and performance: Role of social exchange qualities. H Oh, H Jeon, J Choi, T Griffin West Federation CHRIE, 56, 2021 | | 2021 |
Hotel Market Analysis: The Case of Beijing, China J Jang, MS Kim, H Oh The Routledge Companion to International Hospitality Management, 392, 2020 | | 2020 |
The impact of team-member exchange on work outcomes: The mediating role of customer-oriented attitude in the full-service restaurant context H Oh Journal of Tourism & Industry Research 31 (8), 21-32, 2018 | | 2018 |
Service improvisation as a double-edged sword H Oh, J Jang The 23rd Annual Graduate Student Research Conference in Hospitality and …, 2018 | | 2018 |
Team-member exchange and its impact on customer-oriented attitude and work outcomes: An empirical study in full-service restaurants. H Oh, J Jang The 22nd Annual Graduate Student Research Conference in Hospitality and …, 2017 | | 2017 |
Enhancing GTAs’ teaching effectiveness through a professional development program: A case study of GTAs at Kansas State University T Jones, H Oh, JR Fallin | | 2017 |
Explore food safety of sushi restaurants in California: Regular sushi restaurants vs. full-service Sushi Kiosks in Grocery Stores H Oh, J Kwon The 21st Annual Graduate Student Research Conference in Hospitality and Tourism, 2016 | | 2016 |