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Vaibhav Chawla
Vaibhav Chawla
Assistant Professor at DoMS, IIT MADRAS
Adresse e-mail validée de iitm.ac.in
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Individual spirituality at work and its relationship with job satisfaction, propensity to leave and job commitment: An exploratory study among sales professionals
V Chawla, S Guda
Journal of Human Values 16 (2), 157-167, 2010
2602010
Workplace spirituality as a precursor to relationship-oriented selling characteristics
V Chawla, S Guda
Journal of Business Ethics 115 (1), 63-73, 2013
1152013
The effect of workplace spirituality on salespeople's organisational deviant behaviours: research propositions and practical implications
V Chawla
Journal of Business & Industrial Marketing 29 (3), 199-208, 2014
642014
Service Failure and Recovery in B2B Markets – A Morphological Analysis
AJ Baliga, V Chawla, V Sunder M., LS Ganesh, S Bharadhwaj
Journal of Business Research (https://doi.org/10.1016/j.jbusres.2020.09.025), 2020
512020
Workplace spirituality governance: Impact on customer orientation and salesperson performance
V Chawla
Journal of Business & Industrial Marketing 31 (4), 498-506, 2016
462016
Systematic review of determinants of sales performance: Verbeke et al.’s (2011) classification extended
V Chawla, T Lyngdoh, S Guda, K Purani
Journal of Business & Industrial Marketing 35 (8), 1359-1383, 2020
412020
Chatbots in Marketing: A Literature Review Using Morphological and Co-Occurrence Analyses
A Ramesh, V Chawla
Journal of Interactive Marketing, 10949968221095549, 2022
372022
Barriers to Service Recovery in B2B Markets: A TISM Approach in the Context of IT-based Services
AJ Baliga, V Chawla, V Sunder, R Kumar
Journal of Business & Industrial Marketing, 2020
242020
Salesperson’s spirituality: impact on customer orientation and adaptability
V Chawla, S Guda
Marketing Intelligence & Planning 35 (3), 408-424, 2017
242017
Dimensions of e-return service quality: conceptual refinement and directions for measurement
S Saxena, V Chawla, J Tähtinen
Journal of Service Theory and Practice 32 (5), 640-672, 2022
62022
Marketing Intelligence & Planning
V Chawla, S Guda
Marketing Intelligence & Planning 35 (3), 3-4, 2017
52017
Product adaptation for rural markets: A social relations approach: An abstract
G Sridhar, V Chawla, T Lyngdoh
Enlightened Marketing in Challenging Times: Proceedings of the 2019 AMS …, 2020
32020
V., Ganesh, LS, & Sivakumaran, B.(2020). Service Failure and Recovery in B2B Markets–A Morphological Analysis
AJ Baliga, V Chawla, M Sunder
Journal of Business Research, 0
3
The Burden of Double Deviation in Services: A Systematic Review and Research Agenda
P Suresh, V Chawla
International Journal of Consumer Studies, 2022
22022
Adaptive selling, anxiety and emotional exhaustion among salespeople
A Sharma, V Chawla, S Guda, D Rangarajan, AK Swain
Journal of Marketing Theory and Practice, 1-18, 2024
2024
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