Individual spirituality at work and its relationship with job satisfaction, propensity to leave and job commitment: An exploratory study among sales professionals V Chawla, S Guda Journal of Human Values 16 (2), 157-167, 2010 | 260 | 2010 |
Workplace spirituality as a precursor to relationship-oriented selling characteristics V Chawla, S Guda Journal of Business Ethics 115 (1), 63-73, 2013 | 115 | 2013 |
The effect of workplace spirituality on salespeople's organisational deviant behaviours: research propositions and practical implications V Chawla Journal of Business & Industrial Marketing 29 (3), 199-208, 2014 | 64 | 2014 |
Service Failure and Recovery in B2B Markets – A Morphological Analysis AJ Baliga, V Chawla, V Sunder M., LS Ganesh, S Bharadhwaj Journal of Business Research (https://doi.org/10.1016/j.jbusres.2020.09.025), 2020 | 51 | 2020 |
Workplace spirituality governance: Impact on customer orientation and salesperson performance V Chawla Journal of Business & Industrial Marketing 31 (4), 498-506, 2016 | 46 | 2016 |
Systematic review of determinants of sales performance: Verbeke et al.’s (2011) classification extended V Chawla, T Lyngdoh, S Guda, K Purani Journal of Business & Industrial Marketing 35 (8), 1359-1383, 2020 | 41 | 2020 |
Chatbots in Marketing: A Literature Review Using Morphological and Co-Occurrence Analyses A Ramesh, V Chawla Journal of Interactive Marketing, 10949968221095549, 2022 | 37 | 2022 |
Barriers to Service Recovery in B2B Markets: A TISM Approach in the Context of IT-based Services AJ Baliga, V Chawla, V Sunder, R Kumar Journal of Business & Industrial Marketing, 2020 | 24 | 2020 |
Salesperson’s spirituality: impact on customer orientation and adaptability V Chawla, S Guda Marketing Intelligence & Planning 35 (3), 408-424, 2017 | 24 | 2017 |
Dimensions of e-return service quality: conceptual refinement and directions for measurement S Saxena, V Chawla, J Tähtinen Journal of Service Theory and Practice 32 (5), 640-672, 2022 | 6 | 2022 |
Marketing Intelligence & Planning V Chawla, S Guda Marketing Intelligence & Planning 35 (3), 3-4, 2017 | 5 | 2017 |
Product adaptation for rural markets: A social relations approach: An abstract G Sridhar, V Chawla, T Lyngdoh Enlightened Marketing in Challenging Times: Proceedings of the 2019 AMS …, 2020 | 3 | 2020 |
V., Ganesh, LS, & Sivakumaran, B.(2020). Service Failure and Recovery in B2B Markets–A Morphological Analysis AJ Baliga, V Chawla, M Sunder Journal of Business Research, 0 | 3 | |
The Burden of Double Deviation in Services: A Systematic Review and Research Agenda P Suresh, V Chawla International Journal of Consumer Studies, 2022 | 2 | 2022 |
Adaptive selling, anxiety and emotional exhaustion among salespeople A Sharma, V Chawla, S Guda, D Rangarajan, AK Swain Journal of Marketing Theory and Practice, 1-18, 2024 | | 2024 |