| The “terminal” effects of service failure on airlines: Examining service recovery with justice theory SJ Migacz, S Zou, JF Petrick Journal of Travel Research 57 (1), 83-98, 2018 | 207 | 2018 |
| The fear of being infected and fired: Examining the dual job stressors of hospitality employees during COVID-19 CC Chen, SS Zou, MH Chen International Journal of Hospitality Management 102, 103131, 2022 | 73 | 2022 |
| Why service recovery fails? Examining the roles of restaurant type and failure severity in double deviation with justice theory S Zou, SJ Migacz Cornell Hospitality Quarterly 63 (2), 169-181, 2022 | 19 | 2022 |
| Towards the recovery mechanisms of leisure travel experiences: does the length of vacation matter? CC Chen, SS Zou, J Gao Journal of Travel & Tourism Marketing 37 (5), 636-648, 2020 | 18 | 2020 |
| National park entrance fee increase: A conceptual framework S Zou Journal of Sustainable Tourism 28 (12), 2099-2117, 2020 | 17 | 2020 |
| Testing the effect of price framing on nonresidents’ perceptions of dual pricing in state parks: An application of prospect theory SS Zou, JF Petrick Leisure Sciences, 1-22, 2019 | 16 | 2019 |
| Constraints to Pickup Basketball Participation among Chinese American Women S Zou, D Scott Leisure Sciences 40 (5), 307-325, 2018 | 16 | 2018 |
| Left-digit effect in tourists’ price evaluations: The moderating role of price level and composite price S Zou, JF Petrick Journal of Travel Research 60 (8), 1654-1666, 2021 | 14 | 2021 |
| Motivations and constraints of cruising for the US and Chinese markets. JF Petrick, SS Zou, K Hung Cruise ship tourism, 2017 | 12 | 2017 |
| Transforming rural communities through tourism development: an examination of empowerment and disempowerment processes J Park, S Zou, J Soulard Journal of Sustainable Tourism 32 (4), 835-855, 2024 | 9 | 2024 |
| Is Travel and Tourism a Priority for You? A Comparative Study of American and Taiwanese Residents CC Chen, SS Zou, JF Petrick Journal of Travel Research 58 (4), 650-665, 2019 | 9 | 2019 |
| Tapping the Chinese market: An examination of Chinese tourists' images and constraints towards cruising SS Zou, JF Petrick Tourism review international 21 (4), 347-364, 2017 | 8 | 2017 |
| The utilization of critical incident technique to examine Chinese Tourists' cruising motivations and constraints SS Zou, SJ Migacz, JF Petrick Tourism Analysis 22 (4), 577-582, 2017 | 8 | 2017 |
| Pride in transformation: a rural tourism stakeholder view J Soulard, J Park, S Zou Journal of Travel Research 63 (1), 80-99, 2024 | 7 | 2024 |
| Segmenting Chinese tourists with perceived constraints SS Zou, JF Petrick Tourism in Marine Environments 11 (2-3), 109-122, 2016 | 7 | 2016 |
| Mobile vs. PC: The device mode effects on tourism online survey response quality S Zou, KPS Tan, H Liu, X Li, Y Chen Current Issues in Tourism 24 (10), 1345-1357, 2021 | 6 | 2021 |
| Mobile Payments In Travel & Tourism: Unlocking The Potential SS Zou, L Wu, H Liu, R Turner, XR Li https://www.wttc.org/publications/2019/mobile-payments-in-travel-tourism/, 2019 | 5 | 2019 |
| Consumer Confidence and Recreation Behavior: Willingness to Buy and Attitudes toward a Proposed Recreation User Fee Increase N Pitas, S Zou Society & Natural Resources 36 (5), 497-512, 2023 | 4 | 2023 |
| Would you be more satisfied with your life if you travel more frequently? CC Chen, SWS Zou, JF Petrick Tourism Analysis, 2021 | 4 | 2021 |
| Marianna Sigala and Ulrike Gretzel (eds.): Advances in social media for travel, tourism and hospitality: new perspectives, practice and cases SS Zou Information Technology & Tourism, 1-3, 2018 | 4 | 2018 |
James F. PetrickTexas A&M UniversityVerified email at tamu.edu
