Daniel Laufer
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A comprehensive model of customer direct and indirect revenge: Understanding the effects of perceived greed and customer power
Y Grégoire, D Laufer, TM Tripp
Journal of the Academy of Marketing Science 38 (6), 738-758, 2010
How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues
D Laufer, WT Coombs
Business Horizons 49 (5), 379-385, 2006
Differences in consumer attributions of blame between men and women: The role of perceived vulnerability and empathic concern
D Laufer, K Gillespie
Psychology & Marketing 21 (2), 141-157, 2004
The role of severity in consumer attributions of blame: Defensive attributions in product-harm crises in Mexico
D Laufer, K Gillespie, B McBride, S Gonzalez
Journal of International Consumer Marketing 17 (2-3), 33-50, 2005
Exploring differences between older and younger consumers in attributions of blame for product harm crises
D Laufer, DH Silver, T Meyer
Academy of Marketing Science Review 2005, 1, 2005
Global crisis management–current research and future directions
WT Coombs, D Laufer
Journal of International Management 24 (3), 199-203, 2018
The role of country of manufacture in consumers' attributions of blame in an ambiguous product-harm crisis
D Laufer, K Gillespie, DH Silvera
Journal of International Consumer Marketing 21 (3), 189-201, 2009
Are all experiences of fit created equal? Two paths to persuasion
T Avnet, D Laufer, ET Higgins
Journal of Consumer Psychology 23 (3), 301-316, 2013
Are antecedents of consumer dissatisfaction and consumer attributions for product failures universal?
D Laufer
ACR North American Advances, 2002
Incorporating regulatory focus theory in product recall communications to increase compliance with a product recall
D Laufer, JM Jung
Public Relations Review 36 (2), 147-151, 2010
A cross‐cultural validation of a gender role identity scale in marketing
SMB Schertzer, D Laufer, DH Silvera, JB McBride
International Marketing Review, 2008
Attribution theory in the organizational sciences: Theoretical and empirical contributions
MJ Martinko
IAP, 2006
Age‐related reactions to a product harm crisis
DH Silvera, T Meyer, D Laufer
Journal of Consumer Marketing, 2012
Communicating charity successes across cultures: Highlighting individual or collective achievement?
D Laufer, DH Silvera, JB McBride, SMB Schertzer
European Journal of Marketing, 2010
Guilty by association: The risk of crisis contagion
D Laufer, Y Wang
Business Horizons 61 (2), 173-179, 2018
Recent developments in attribution research and their implications for consumer judgments and behavior
DH Silvera, D Laufer
Applying social cognition to consumer-focused strategy, 65-90, 2006
Product Crises and Consumers' Assessment of Blame: Is there an impact of country of origin?
DM Laufer
The University of Texas at Austin, 2002
The moderating role of power distance on the reaction of consumers to the CEO as a spokesperson during a product harm crisis: Insights from China and South Korea
D Laufer, TC Garrett, B Ning
Journal of International Management 24 (3), 215-221, 2018
Exploring the effectiveness of creating regulatory fit in crisis communications: Can it change perceptions of media coverage during a crisis?
T Avnet, D Laufer
Business Horizons 58 (2), 149-156, 2015
How does crisis management in China differ from the West?: A review of the literature and directions for future research
Y Wang, D Laufer
Journal of International Management 26 (1), 100708, 2020
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