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Raquel Reis Soares
Raquel Reis Soares
Associate Professor | IPAM
Verified email at universidadeeuropeia.pt
Title
Cited by
Cited by
Year
Why are Generation Y consumers the most likely to complain and repurchase?
RR Soares, TTC Zhang, JF Proença, J Kandampully
Journal of Service Management 28 (3), 520-540, 2017
1262017
Business model innovation: towards a conceptual framework
I Saur-Amaral, RR Soares, JF Proença
Tourism & Management Studies 14 (1), 80-93, 2018
262018
Desafios da gestão de pessoas em trabalho remoto
I Moço, S Lopes, RR Soares
Lisboa, Portugal: Faculdade de Ciências Empresariais e Sociais da …, 2020
142020
The service recovery paradox in a call-center context: Compensation and timeliness in recovering mobile customers
RR Soares, JF Proença, PK Kannan
2014 47th Hawaii International Conference on System Sciences, 1306-1315, 2014
92014
Sustainability in Project Management and Project Success with Virtual Teams: A Quantitative Analysis Considering Stakeholder Engagement and Knowledge Management
G Blak Bernat, EL Qualharini, MS Castro, AB Barcaui, RR Soares
Sustainability 15 (12), 9834, 2023
72023
Does service failure context matter? Customers’ response to service recovery
RR Soares, JF Proença
Journal of Marketing Research and Case Studies 2015, 1-11, 2015
72015
Business model innovation: where do we stand?
I Saur-Amaral, RR Soares, JF Proença
ISPIM Innovation Symposium, 1, 2016
42016
A relação entre o preço, proveniência e qualidade intrínseca em vinhos do Novo e do Velho Mundo
F Gonçalves, R Soares
Revista Portuguesa e Brasileira de Gestão 11 (2-3), 107-116, 2012
42012
Key strategic drivers for business digital transformation: systematic literature review
R Figueiredo, R Soares, JJ de Matos Ferreira
Dynamic Strategic Thinking for Improved Competitiveness and Performance, 137-153, 2020
32020
Marketing – Um desafio incontornável para as Microempresas
R Soares, C Leal, M Herter
32019
Influenciadores e Causas Sociais: Como o tipo de causa interfere no sucesso da promoção das causas?
RR Soares, MM Herter, M do Carmo Leal, DC Pinto, C Abreu
Revista Ibérica de Sistemas e Tecnologias de Informação 34, 514-526, 2020
22020
Exploring shared services centres dynamics: The yazaki porto technical centre engineering operations case study
FLC Lopes
22017
Motivations for peer-to-peer accommodation: Exploring sustainable choices in collaborative consumption
AC Delgado, RR Soares, JF Proença
Sustainability 15 (13), 10276, 2023
12023
The Spinner Innovation and Knowledge Flow for Future Health Scenarios Applications
R Figueiredo, M Castro, PM Veiga, R Soares
Future Health Scenarios, 129-148, 2023
12023
The Spinner Innovation: Factors for inclusion and advocating in sustainable ecosystems
R Figueiredo, RR Soares, M Castro, PM Veiga
Universities, Entrepreneurial Ecosystems, and Sustainability 3, 215, 2021
12021
How Does Credibility Matter? Proposing and Validating a Framework for the Credibility of Live Streamers in the Gaming Industry
R Soares, J Liu, T Zhang, C Lu, Y Zhong
Services Marketing Quarterly 45 (1), 83-104, 2024
2024
A Systematic Literature Review on Accessible Tourism and Marketing Strategies: Where Do We Stand
JTM Lourenço, RR Soares
International Conference on Marketing and Technologies, 583-593, 2022
2022
Tourism Services Innovation Ecosystem: A Multicriteria Model Approach Based on Portuguese Higher Education
R Figueiredo, RR Soares, HG Costa
Tourism Entrepreneurship in Portugal and Spain: Competitive Landscapes and …, 2022
2022
Balanced Scorecard and Business Intelligence in Management Control Systems: A Government Agency Approach
D Magueta, L Pimentel, RR Soares, E Vaz
35th EBES Conference Proceedings 1, 277-31, 2021
2021
Desafios da Gestão de Pessoas em Trabalho Remoto 2021
A Sabino, I Moço, RR Soares
2021
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