Thomas Dotzel
Title
Cited by
Cited by
Year
Creating new markets through service innovation
LL Berry, V Shankar, JT Parish, S Cadwallader, T Dotzel
MIT Sloan management review 47 (2), 56, 2006
7022006
Service innovativeness and firm value
T Dotzel, V Shankar, LL Berry
Journal of Marketing Research 50 (2), 259-276, 2013
2342013
A practical guide to combining products services
V Shankar, LL Berry, T Dotzel
Harvard Business Review 87 (11), 2009
185*2009
The relative effects of business-to-business (vs. Business-to-consumer) service innovations on firm value and firm risk: An empirical analysis
T Dotzel, V Shankar
Journal of Marketing 83 (5), 133-152, 2019
8*2019
Asymmetries between Internet-enabled and people-enabled B2B service innovations
T Dotzel, V Shankar
Working Paper, McGill University, CA, 2010
22010
Determinants and Outcomes of B2B Service Innovations
T Dotzel
dissertation, Texas A&M University, 2009
22009
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Articles 1–6