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James J. Zboja
James J. Zboja
Associate Professor of Marketing, Creighton University
Verified email at creighton.edu
Title
Cited by
Cited by
Year
The impact of brand trust and satisfaction on retailer repurchase intentions
JJ Zboja, CM Voorhees
Journal of Services Marketing, 2006
5972006
Status consumption and role-relaxed consumption: A tale of two retail consumers
RA Clark, JJ Zboja, RE Goldsmith
Journal of Retailing and Consumer Services 14 (1), 45-59, 2007
2302007
The dissolution of ethical decision-making in organizations: A comprehensive review and model
RW Jackson, CM Wood, JJ Zboja
Journal of Business Ethics 116, 233-250, 2013
1062013
Partial mediation of the political skill‐reputation relationship
M Dana Laird, JJ Zboja, GR Ferris
Career Development International 17 (6), 557-582, 2012
562012
Performance and political skill in personal reputation assessments
M Dana Laird, JJ Zboja, AD Martinez, GR Ferris
Journal of Managerial Psychology 28 (6), 661-676, 2013
552013
An offer you can’t refuse: consumer perceptions of sales pressure
JJ Zboja, RA Clark, DL Haytko
Journal of the Academy of Marketing Science 44, 806-821, 2016
502016
The moderating role of consumer entitlement on the relationship of value with customer satisfaction
JJ Zboja, MD Laird, A Bouchet
Journal of Consumer Behaviour 15 (3), 216-224, 2016
492016
An expectancy theory perspective of volunteerism: the roles of powerlessness, attitude toward charitable organizations, and attitude toward helping others
JJ Zboja, RW Jackson, M Grimes-Rose
International Review on Public and Nonprofit Marketing 17, 493-507, 2020
452020
Antecedents of coupon proneness: a key mediator of coupon redemption
RA Clark, JJ Zboja, RE Goldsmith
Journal of Promotion Management 19 (2), 188-210, 2013
402013
Using internal relationship marketing activities to enhance cross-selling performance in services
JJ Zboja, MD Hartline
Journal of Relationship Marketing 9 (3), 117-131, 2010
292010
The effects of employee attitudes on workplace charitable donations
P Raman, JJ Zboja
Journal of Nonprofit & Public Sector Marketing 16 (1-2), 41-60, 2006
292006
An examination of high-frequency cross-selling
JJ Zboja, MD Hartline
Journal of Relationship Marketing 11 (1), 41-55, 2012
192012
Entitlement: friend or foe of work-family conflict?
MD Laird, JJ Zboja, P Harvey, LM Victoravich, A Narayan
Journal of managerial psychology 36 (5), 447-460, 2021
102021
Cross-selling performance in services: An internal marketing perspective
JJ Zboja
92006
The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure
JJ Zboja, S Brudvig, MD Laird, RA Clark
Journal of marketing theory and practice 29 (4), 435-447, 2021
62021
A push or a nudge: Understanding consumer perceptions of sales pressure
D Haytko, R Clark, J Zboja
Rutgers Business Review 2 (2), 2017
62017
The role of customer loyalty to the salesperson in generating premium revenue for retailers
RA Clark, JJ Zboja, CM Voorhees
Journal of Applied Marketing Theory 3 (1), 2, 2012
42012
The impact of special events and fan–player bonding on identified fan consumption–a study of professional soccer in the USA
D Gutierrez, JJ Zboja, K Briggs, KM Sheehan
Sport, Business and Management: An International Journal 13 (2), 141-160, 2022
22022
Consumer Entitlement’s Moderating Role on the Impact of Salesperson Credibility on Perceptions of Sales Pressure: An Abstract
JJ Zboja, MD Laird, RA Clark
Creating Marketing Magic and Innovative Future Marketing Trends: Proceedings …, 2017
22017
Knowledge is Power: The Moderating Effect of Product Knowledge: An Abstract
JJ Zboja, S Brudvig, MD Laird
Marketing Opportunities and Challenges in a Changing Global Marketplace …, 2020
2020
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