| Evaluating Conversation Data based on Risk Factors I Beaver, F Brown, C Gossard US Patent App. 14/849,541, 2016 | 174 | 2016 |
| Virtual assistant escalation I Beaver, FA Brown, C Freeman US Patent App. 15/465,412, 2017 | 73 | 2017 |
| Timevae: A variational auto-encoder for multivariate time series generation A Desai, C Freeman, Z Wang, I Beaver arXiv preprint arXiv:2111.08095, 2021 | 57 | 2021 |
| System for minimizing repetition in intelligent virtual assistant conversations C Freeman, I Beaver US Patent 11,409,961, 2022 | 34 | 2022 |
| Evaluating conversation data based on risk factors I Beaver, F Brown, C Gossard US Patent 10,175,865, 2019 | 27 | 2019 |
| Evaluating conversation data based on risk factors I Beaver, F Brown, C Gossard US Patent 10,545,648, 2020 | 25 | 2020 |
| Learning user preferences in a conversational system TM Miller, I Beaver US Patent 10,417,567, 2019 | 18 | 2019 |
| Experimental Comparison of Online Anomaly Detection Algorithms C Freeman, J Merriman, I Beaver, A Mueen Thirty-Second International Florida Artificial Intelligence Research Society …, 2019 | 18 | 2019 |
| Experimental comparison and survey of twelve time series anomaly detection algorithms C Freeman, J Merriman, I Beaver, A Mueen Journal of Artificial Intelligence Research 72, 849-899, 2021 | 14 | 2021 |
| An annotated corpus of relational strategies in customer service I Beaver, C Freeman, A Mueen arXiv preprint arXiv:1708.05449, 2017 | 14 | 2017 |
| Online Proactive Escalation in Multi-Modal Automated Assistants C Freeman, I Beaver Florida Artificial Intelligence Research Society Conference 30, 215-220, 2017 | 13 | 2017 |
| The effect of response complexity and media on user restatement with multimodal virtual assistants C Freeman, I Beaver International Journal of Human-Computer Studies 119, 12-27, 2018 | 12 | 2018 |
| Automated Conversation Review to Surface Virtual Assistant Misunderstandings: Reducing Cost and Increasing Privacy I Beaver, A Mueen The Thirty-Second Innovative Applications of Artificial Intelligence …, 2020 | 11 | 2020 |
| A case study of user communication styles with customer service agents versus intelligent virtual agents T Hewitt, I Beaver Proceedings of the 21th Annual Meeting of the Special Interest Group on …, 2020 | 10 | 2020 |
| Human-in-the-Loop Selection of Optimal Time Series Anomaly Detection Methods C Freeman, I Beaver 7th AAAI Conference on Human Computation and Crowdsourcing (HCOMP), 2019 | 10 | 2019 |
| Learning user preferences in a conversational system TM Miller, I Beaver US Patent 11,295,221, 2022 | 9 | 2022 |
| Prioritization of Risky Chats for Intent Classifier Improvement I Beaver, C Freeman Florida Artificial Intelligence Research Society Conference 29, 167-172, 2016 | 8 | 2016 |
| Applying mapreduce to learning user preferences in near real-time I Beaver, J Dumoulin Case-Based Reasoning Research and Development: 21st International Conference …, 2013 | 8 | 2013 |
| Automated conversation review to surface virtual assistant misunderstandings I Beaver US Patent 11,436,416, 2022 | 7 | 2022 |
| Detection of User Escalation in Human-Computer Interactions I Beaver, C Freeman INTERSPEECH, 2075-2079, 2016 | 7 | 2016 |
Cynthia FreemanVerint Intelligent Self-ServiceVerified email at verint.com
